Privacy

The protection of your sensitive personal data is a serious matter to us at SenzeHub Pte Ltd (“SENZEHUB”) and we would like you to feel safe and comfortable when surfing on our website pages, registering for a webinar or submitting your personal data via a job site.


RECORDING AND PROCESSING OF PERSONAL DATA

Generally, your personal data is not required for visiting the SENZEHUB websites such as SENZECARE.

Only personal data that you have entered voluntarily, e.g. within the scope of a registration, a survey or contract conclusion will be recorded.


USE, DISCLOSURE, AND EARMARKING OF PERSONAL DATA
All personal data gathered within the scope of direct SENZECARE Internet services will only be recorded, processed and used in accordance with the valid data-protection regulations and for the purposes of contract processing or safeguarding legitimate own business interests relating to consulting services and support provided to our customers and prospects.


RIGHT TO INFORMATION
As per the Information Technology (Reasonable Security Practices and procedures and sensitive personal data or information) Rules, 2011. We shall obtain your written consent through letter or fax or email regarding the purpose for which your personal information shall be utilised before collecting any such personal information.


SECURITY
SENZEHUB takes technical and organisational measures to protect any data you have made available to SENZEHUB from incidental or willful manipulation, loss, destruction or access by unauthorized third parties. This applies as well, when external services are used. Our security measures are continuously enhanced in line with technical advances.


COOKIES AND OTHER TRACKING TECHNOLOGIES

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. Depending on which of our Websites you are visiting, we may also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts, as well as to understand your browsing of the Website (for example, which page you visit or how long you stay on each page).

More specifically, we use cookies and other tracking technologies for the following purposes: (i) Assisting you in navigation; (ii) Assisting in registration to our events, login, and your ability to provide feedback; (iii) Analysing your use of our products, services or applications; and (iv) Assisting with our promotional and marketing efforts (including behavioural advertising).

Below is a detailed list of the cookies we use on our website. Our website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories: (1) Strictly Necessary Cookies; (2) Performance Cookies; (3) Functional Cookies: and (4) Targeting Cookies.

You can opt-out of each cookie category (except strictly necessary cookies) by clicking on the “cookie settings” button in the Cookie notice. This Privacy Statement covers www.senzecare.com


ANONYMIZED WEBSITE TRACKING
To align this website better to our customers’ needs, we analyze how our customers interact with the site. We anonymize your IP address (and possibly similar information exchanged with our site by your computer or device during standard Internet use) and then use it to analyze data such as the pages at https://www.senzecare.com visited by your browser and your computer. Again, we use cookies for this purpose. Our cookie contains only one unique number by which we can re-identify you on our websites––but not, however, on third-party websites. We use the stored data for statistical purposes only. In particular, the IP address will not be associated with any individual user. The data will not be shared with third parties.


USE OF GOOGLE UNIVERSAL ANALYTICS This website uses Google Universal Analytics, a web analysis service offered by Google Inc. ("Google"). Google Universal Analytics uses ‘cookies,’ text files stored on your computer, to help us analyze how you use our website. The information generated by the cookie about your use of this website (including your IP address) is transferred to Google servers in the USA and saved there.
We have activated IP anonymization on this website, so that the IP address of users within EU Member States or other States party to the Agreement on the European Economic Area will be truncated by Google beforehand. Only in exceptional cases is the full IP address sent to Google servers in the USA and truncated there. On behalf of the website provider, Google will use this information for the purpose of analyzing your use of the website, compiling reports on website activity, and providing us with other services relating to website activity and internet usage. Google will not associate the IP address transmitted by your browser within the operations of Google Universal Analytics with any other data held by Google. You may prevent cookies from being installed by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full range of functions of this website. Furthermore, you can prevent Google from collecting and using the data regarding your use of the website generated by the cookies (including your IP address) by downloading and installing the browser plugin from the following link http://tools.google.com/dlpage/gaoptout.
Click on the link below to prevent collection of your data by Google Universal Analytics. By clicking on this link, you will set an opt-out cookie which prevents your data from being tracked when you visit this website in the future. Deactivate Google Universal Analytics
For more detailed information on the conditions of use and data privacy, go to http://www.google.com/analytics/terms/de.html and/or http://www.google.de/privacy.html.
Please note that this website uses Google Universal Analytics with the code extension “anonymizeIp” to ensure anonymized recording of IP addresses (known as IP masking) and exclude direct personal references.


GOOGLE RECAPTCHA
This site uses the reCAPTCHA service provided by Google to ensure that use of our website is by living humans, not automated spam scripts. Provider is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
For more information about Google reCAPTCHA and Google's privacy policy, please visit the following links: https://www.google.com/intl/en/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html


GOOGLE MAPS This site uses the mapping service Google Maps via an API. Provider is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.
For more information about Google’s data processing, please refer to Google's Privacy Policy: https://www.google.com/intl/en/policies/privacy/


HOTJAR
This site uses Hotjar to make informed decisions to improve and optimise the user experience on our website. The services provided include heat map tracking, surveys, and customer feedback about the sites features and functionalities. Provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians, STJ 1000, Malta.
For more information about how to opt out of Hotjar, please refer to Hotjar’s Opt Out information: https://www.hotjar.com/legal/compliance/opt-out


INTEGRATION OF SOCIAL NETWORK PLUG-INS
Some pages at SENZECARE may have social network plug-ins integrated into them (e.g. "I like" button, "Share" button). Some examples of social networks are Facebook, YouTube and Twitter. When you load SENZECARE page that contains such a plug-in, your browser will set up a link to this social network. The content of the plug-in (of the button) is then provided by the servers of this social network. This means that in principle these servers can trace the page being loaded (potentially also via cookies that were installed at this social network during your visits).


If you click on the plug-in while simultaneously being logged into the social network, data can potentially be sent to this social network from your browser and assigned to your user account. You can find out what data is being sent and how the data is dealt with, by going to the Privacy Policy of the social network concerned. It will also advise you on Privacy Protection setting options. If you are not logged in, you will usually be given the option to log in or register and to create a user account.
If you want to prevent your social network from collecting data on you, you can log out from it beforehand and possibly delete existing cookies from the online service provider concerned. If you do not have a user account with a social network, then no data will be transferred.


PUBLIC REGISTER OF NOTIFICATIONS

Rule 4 of the Information Technology (Reasonable Security practices and procedures and sensitive personal data or information) Rules, 2011 stipulates the Body Corporates to make the following information available for inspection by members of the public in a suitable manner.

1. Purposes of data, recording, processing or use SENZECARE is a platform facilitating senior care for impact. Data is recorded, processed and used for the above purposes.

2. Description of the circle of persons affected and associated data & data categories Data of customers, employees and suppliers in as far as these are required to fulfill the purposes stated above.

3. Recipients or categories of recipients to which such data may be disclosed We may share your personal information with: Members of the SENZEHUB corporate family i.e. its associate, Holding and Group Companies to provide joint content, products and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you have requested their services. Service providers under contract who help with our business operations such as fraud prevention, bill collection, marketing and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit. Credit bureaus and collection agencies to report account information, as permitted by law. Companies that we plan to merge with or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.) Law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to SENZEHUB or one of its affiliates; when we need to do so to comply with law or credit card rules; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement. Other third parties with your consent or direction to do so.

4. Data retention periods prescribed by law The legislator has laid down various retention periods and duties. After expiry of these periods, the data in question will be routinely deleted. Any information not governed by these stipulations will be deleted when the purposes stated above cease to apply.

5. Data Protection Officer
Peter Hlavnicka
SenzeHub Pte Ltd
73 Ayer Rajah Crescent Singapore 139952
[email protected]